NAVROUTES / SUPPORT

Support

Help with your delivery route planner

For help with route planning, address entry, navigation providers, delivery records, subscriptions or privacy questions, email our support team.

Include useful context

Tell us your device model, operating system, app version, what you were trying to do and what happened. Please remove customer names, full addresses, parcel references, payment details and other sensitive information before sending a message.

Subscriptions

Subscriptions are managed by the app store account used for purchase. Use the App Store or Google Play subscription settings to manage, cancel or request a refund according to the store's policies.

Legal and privacy

Read the Privacy Notice and Terms of Use before contacting us about those topics.