NAVROUTES / SUPPORT
Support
Help with your delivery route planner
Welcome to the NavRoutes Support page. Here, you can find answers to common questions and get assistance with your app.
Email supportFrequently Asked Questions (FAQs)
📌 How do I optimize my route?
Simply enter the addresses you need to visit, and NavRoutes will calculate the most efficient route.
📌 Why is my address not being recognized?
Ensure that you enter a complete and accurate address. If the issue persists, check your internet connection or try a different format.
📌 How do I cancel my subscription?
Subscriptions are managed through the App Store. To cancel, go to Settings > Apple ID > Subscriptions and select NavRoutes.
📌 How do I contact support?
If you need further assistance, please reach out to our support team via email:
- Email: support@navroutes.com
- Business Hours: Monday-Friday, 9 AM-5 PM (UK Time, UTC/GMT in Winter, UTC+1 in Summer)
📌 Are my addresses stored or tracked?
No, NavRoutes does not store, track, or retain addresses. Your route history is stored only on your device and never transmitted to us.
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